3CX Phone Systems Australia
ALINK is a 3CX Platinum Partner.
3CX is an open standard Windows-based IP PBX that provides superior features and flexibility at a far lower cost and replaces traditional PBX hardware phones. It supports popular SIP phones, VoIP providers and traditional PSTN lines. 3CX Phone System’s web-based management console makes it easy to configure, eliminating the need for expensive maintenance.
ALINK always wanted to provide complete solutions to all our clients and telephony was always something that we weren’t quite happy with the mixed bag of solutions we were providing. This is when Eddie started sourcing out a solid and robust telephony VoIP solution to complement our IT services portfolio.
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The Best 3CX Phone Systems in Australia
If you’re looking for a Windows-based IP PBX phone system to replace your existing setup, ALINK offers a solution that is both flexible and economic.
Since 2009, we’ve been providing the 3CX phone system to our clients, enabling us to offer a complete telephony solution that covers all of your business’s needs.
Supporting popular SIP phones, VoIP providers and traditional PSTN lines, the 3CX phone system gives our clients a web-based management console that makes configuration easier than ever and does away with maintenance costs altogether.
The 3CX client software makes it easy to manage and control calls and conferences on-screen, and the fact that you can log in to your 3CX phone system on any computer enables you to see the status of system users wherever you are in the world.
3CX Phone Systems Available Now
Easy to Install
Unlike traditional PBX hardware phone which have generally required professional installation, our software-based 3CX phone system can be installed and managed directly by you – saving you and your business both time and money.
Lower Telecommunications Costs
A 3CX phone system works by putting voice conversations into packets at the source of the data before transmitting them over the network to be unpacked at the other end, so everything is done by harnessing the power of standard computers and using your business’s internet connection.
This means that calls within your office, or between branches within your company, can be made free of charge – and even long distance and international calls are possible at much lower costs than you’ve been used to with traditional phone systems.
Why Invest in a 3CX Phone System?
Compatible with Smartphones
Thanks to the 3CX iOS and Android compatibility, clients are able to make and receive office calls from anywhere using their smartphones – meaning that, wherever your schedule takes you, you’ll always be able to rest assured that you won’t miss important calls.
Reliable and Secure
At ALINK, we are also proud to offer our clients business grade cloud 3CX solutions from our tier 1 data centre in Melbourne, Sydney, Brisbane and Perth.
As your phone system will be hosted in our cloud, you’ll be freeing up your IT resources while we take care of keeping your system safe and functional. And because we have one of the largest 3CX certified teams in Australia, you can be entirely sure that you’re in the right hands.
Contact the 3CX Phone Experts Today!
So whether you’re looking to install a functional and affordable phone system for your new business, or you’re looking to update an existing phone system that is inefficient and is costing you unnecessary expenses, ALINK’s 3CX phone system is the complete package that offers you a seamless telecommunications solution.
Contact us today by filling out a form online, and soon your company will have the professional and intuitive phone system that it needs and deserves.
ALINK is Australia's leader in VoIP telephone systems. We specialise in VoIP business phone systems, 3CX phone systems, VoIP office phone systems, VoIP line systems and business phone systems.
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Around 2009, 3CX was introduced as part of the ALINK solutions to our clients and we have never looked back since. 3CX Phone System includes a client (available for Windows, iPhone and Android) that makes call control, conferencing and other unified communications features a breeze. Users can manage their extension and their calls with just a few mouse clicks and avoid using a cryptic phone interface. What’s more, you can log in to 3CX from any computer or smartphone to see the status and presence of other users from your office and any bridged offices around the world.
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We're Australia's Leading Provider of 3CX Phone Systems
One of the most revolutionary leaps in VOIP technology comes from Cypriot software development company, 3CX. With the inclusion of a 3CX phone system into your network, you will have a powerful communications platform that can integrate with CRM software, which is going to have a major impact on the way your team handles incoming calls.
3CX phone technology enables your business to spend less time retrieving customer data, reduce line hold waiting time, and provide a higher level of customer service. This can give you a competitive edge and can also help you retain loyalty from your customers.
The advantages of the 3CXphone don't stop there, either. Your staff will also appreciate how much easier it makes their job. They will feel more productive, and experience less stress. Keeping customers waiting on hold can definitely change the customer service experience, and usually not for the better, especially if the customer was calling about a complaint.
Taking just that one problem out of the equation will make most calls go more smoothly, so your staff will be on the receiving end of less tirades, and the tirades they are subjected to may lack the usual vehemence. If all it takes to create better customer relationships is a change to your phone system software, what are you waiting for?
What operating systems does a 3CX phone system run on?
The 3CX software is known to work with Microsoft Windows and Debian Linux. It may also work with derivatives of Debian such as Mint Linux LMDE.
3CX is compatible with a wide range of CRM systems, and the list is growing all the time as CRM developers recognize the value of making their systems compatible with 3CX.
Which CRM systems is 3CX known to integrate with?
Some of the CRM systems already compatible with 3CX include:
SugarCRM – a powerful open source cross-platform CRM system that can run directly from your web server and comes free with Softaculous enabled web hosting. It is currently one of the most popular CRM systems in the world for that very reason.
NetSuite – part of a group of ERP tools developed and maintained by a subsidiary of Oracle Corporation.
ZOHO – it can be a little more tricky to configure ZOHO to work with 3CX, but fortunately there is good support available to help you get that integration working smoothly.
Act! CRM – also known as "Sage Act", this is a simple CRM system that integrates with other software including Excel, Outlook, MS Word, Google Contacts, Gmail, and many others.
Microsoft Dynamics – a full ERP suite created by Microsoft.
The above listed are the most popular CRM systems used at the enterprise level globally, but there are at least 12 other CRM systems known to be compatible.
Where can I get 3CX phone technology in Australia?
ALINK are Australia's VOIP experts, having everything you need to get started with 3CX systems in your business. Contact ALINK today to find out more.
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3CX Phone System includes an iPhone and Android client that allows you to make and receive office calls on your iPhone or Android smartphone from anywhere. Save on telecommunications costs by making internal office calls free of charge, and keep your mobile number confidential by using the office caller ID. Never miss that all important call by answering calls made to your office extension from anywhere.
ALINK supplies 3CX Phone Systems in several editions based on the number of simultaneous calls (internal & external) your company makes. Upgrades are activated instantly with a license key – there’s no need to reinstall 3CX Phone System. A detailed feature comparison table can be found here. Download the Free Edition here.
Having your PBX hosted in the ALINK cloud allows you to free up your IT resources to focus on what matters and leave the 3CX hosting to the experts, With one of the largest 3CX certified teams in Australia you can rely on ALINK to keep your business running 24/7
Need 3CX professional or higher amount of concurrent calls? Please fill in the quote request form below
Scaleable - unlimited extensions and phone lines
No vendor lock in
Less expensive than a hardware-based PBX
Complete phone system - Provides call switching, routing & queueing
Use your existing computer network
Slash outgoing call costs by 50% and use multiple service providers
Easy to install and manage via web-based management console
Allow employees to work remotely
Eliminate the phone wiring and make moving offices easier